Effective Date: April 19, 2025

1. Introduction

Welcome to Snake Park Records (“we,” “us,” or “our”). Your privacy matters. This policy explains how we collect, use, share and protect your information when you visit snakeparkrecords.com and make a purchase through our WooCommerce store.

2. Information We Collect

We collect:

  • Personal information you provide when creating an account, placing an order or contacting us, including name, billing and shipping address, email address, phone number and payment details.
  • Transactional data about your purchases, order history and returns.
  • Technical data automatically collected when you visit our site, such as IP address, browser type, device identifiers, pages viewed, referring URLs and timestamps.
  • Cookies and similar technologies to remember your cart, login status and preferences.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders, manage payments and send confirmations.
  • Provide customer support and respond to inquiries.
  • Improve our website, products and shopping experience.
  • Personalise marketing (with your consent) and send promotional emails.
  • Detect and prevent fraud or other prohibited activity.

4. Cookies and Tracking

Our site uses cookies and tracking tools, including those set by WooCommerce, to:

  • Keep you logged in and maintain your cart contents.
  • Analyze site performance and usage.
  • Offer tailored recommendations.

You can disable cookies in your browser settings but note this may affect site functionality.

5. Sharing Your Information

We do not sell your personal data. We share information only with:

  • Service providers who assist with payment processing, order fulfilment, shipping and email delivery.
  • Analytics providers to understand site usage and improve performance.
  • Legal authorities, if required by law or to protect our rights.

All partners are bound by confidentiality and data‑protection obligations.

6. Security

We implement industry‑standard measures to safeguard your data, including encryption of payment information in transit. However no method of transmission or storage is fully secure. Use strong passwords and notify us of any suspicious activity.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct or delete your personal data.
  • Object to or restrict our processing.
  • Receive your data in a portable format.
  • Withdraw consent for marketing at any time.

To exercise any right, contact us at [email protected].

8. Children’s Privacy

Our store is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us to delete that information.

9. Changes to This Policy

We may update this policy when needed. The “Effective Date” above indicates when changes take effect. Your continued use of our site after updates constitutes acceptance.

10. Contact Us

If you have questions or concerns about this policy, please reach out:

Snake Park Records

Email: [email protected]

Website: snakeparkrecords.com

Thank you for shopping with Snake Park Records. Your trust is important to us.